– This deal is for resident of Mauritius only
– Guests must abide by the latest Covid19 policies set by the Government of Mauritius
– First, 100% Cancelation Fee applies if customer does not show up at appointed time and place of Residence Potosi Night stay.
– All extra (Not included in offer) is charged upon check out
– Price may vary between days, months and seasons accordingly. For instance, for the current month, we have this rate.
– Above all, Residence Potosi policies must be followed. In other words, the hotel has right to ask you to leave and no refund will be given if you are not abiding.
– Also, Mauritian ID card or passport must be shown by all customers upon arrival. Merchant reserve all rights to charge you another rate or cancel your booking if you cannot present your ID card or passport.
– Deals are subject to availability, in case payment has already been done and there is no availability for that date, customer can choose to take the package for another date or a full refund.
– Full cancellation policy will be applied for cancellation at anytime and no show
– First towel is provided free of charge, for any exchange or extra a supplement is applicable, in case of lost and damage, the guests will have to pay a supplement before check out
– The Guests will be charged a fee while in house for subject to a damage inspection of the accommodation if any.
– All complaints must be addressed directly to Residence Potosi. They will not consider any complaints/ compensation received after 1 month after departure.
– 75% of the rack rate will be charged directly to the guests for any additional night spent at the Residence, in the event of a force majeure (cyclone, bad weather condition, pandemie or any other extraordinary event)
– Access to swimming pool at the Residence Potosi, closing time: 19:00